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Returns

Returns

We want you to be happy with your purchase. If something is not right, simply request a return within 7 days of receiving your full-price items.

Start your return by clicking here and select one of the following options:

● Merchandise must be unused, tagged, and in the same condition that you received it.

● Returns sent without a Return Authorization will be refused and sent back to the sender.

● We’ll cover the cost of shipping if you select store credit for your return value. Please note, this applies to domestic U.S. based orders.

● If you do not want store credit for your return, we’ll send you a pre-paid shipping label and refund your original form of payment less a flat rate of $12.95 for return shipping cost.

● For International returns, see our FAQ.

Purchases made using promotional codes are SALE purchases and are not eligible for refunds (store credit only).

Items marked as “Final Sale” are not eligible for returns or exchanges.

Customer Service or Style Questions?
If you have any other questions or concerns, feel free to email us at service@stellacarakasi.com or call us at 1-510-559-1692.

Additional questions? Check our FAQ.