We want you to be happy with your purchase. If something is not right, simply request a return within 7 days of receiving your full-price items.
● Merchandise must be unused, tagged, and in the same condition that you received it.
● Returns sent without a Return Authorization will be refused and sent back to the sender.
● Stella Carakasi reserves the right to deny a return or refund if the merchandise does not meet the Return and Exchange Policy. All returns must conform to the guidelines of our return policy.
● We’ll cover the cost of shipping if you select store credit or exchange for your return value. Please note, this applies to domestic U.S. based orders.
● If you do not want store credit for your return, we’ll send you a pre-paid shipping label and refund your original form of payment less a flat rate of $12.95 for return shipping cost.
● For International returns, see our FAQ.
Purchases made using promotional codes are SALE purchases and are not eligible for refunds (store credit only).
Items marked as “Final Sale” are not eligible for returns or exchanges.
Customer Service or Style Questions?
Additional questions? Check our FAQ.