Free Shipping Both Ways on US OrdersDetails

We offer free shipping both ways for US orders. You can get free return shipping with a store credit for the value of your return. If you'd like a refund, we'll send you a prepaid label for $8 or you can use your own postage.
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Free Shipping Both Ways on US Orders

    

We all love to shop when the shipping is free!

All orders ship free to the US, US Territories, and APO/FPO addresses! Yay!
Plus, get free return shipping. Details here

Need it fast? Flat Rate Shipping on 2-day and Overnight

Ground Free 2 to 5 Business Days
2 - Day $19.95 2 Business Days
Overnight $24.95 Next Business Day


Orders to HI, AK, APO/FPO, and US Territories will be shipped via USPS Priority Mail for free.

 

2-Day and Overnight orders received before 2pm Pacific Time (5pm Eastern Time), Monday through Friday, will be shipped the same day from our Berkeley, CA warehouse. You will receive an order notification email when your order ships. 


Tracking Your Order

Please contact the carrier directly and they will look it up using your tracking number. There are two different places that you can find your tracking number:

  • Your Account Page: If you have a customer account with StellaCarakasi.com, you can see your complete order history, including order tracking status.
  • Email Confirmation: As soon as we ship your order, we'll send you an email confirmation, which will include your tracking number. 

INTERNATIONAL ORDERS

StellaCarakasi.com has partnered with International Checkout, to fulfill orders for our international customers. Simply add your items to the Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.

WHICH COUNTRIES DO YOU SHIP TO?

International shipping is currently available WORLDWIDE from StellaCarakasi.com through our third party vendor, International Checkout. Orders to APO/FPO and US Territories are treated as domestic orders and should use StellaCarakasi.com's regular checkout. Click the International Checkout button in the Cart to checkout.

CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?

To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.

WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?

All inquiries regarding your international order should be directed to International Checkout at:

EMAIL: support@internationalcheckout.com.

Please visit the International Checkout Customer Service page for more information and phone numbers in your area.

 

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